Public transit users in the Montréal metropolitan area now have access to a mobile application called Chrono. Chrono is a mobile app available free of charge for smartphones running the iOS or Android operating systems. The app helps to provide streamlined journeys to its users with continual real-time information, whilst enabling public transport operators to become mobility managers.

Chrono’s intuitive interface relies on advanced technology to process a mass of information in real time and feed data to the application. The app updates the position of vehicles every 10-15 seconds so that customers can see the location of transit vehicles and plan their trip accordingly. The user can add their favourite modes (buses, metro and trains), routes or stops, they can view the next arrival times at their usual stops when the app opens, and, when the data is available, alerts can be customised for service statuses on their favourite routes. Relying on open data from every operator in the region, the Chrono app can be used to check bus, metro and commuter train schedules even when offline. It can also be used to locate bus stops, metro stations and train stations across the territory and has a trip-planning tool that enables users to determine the best intermodal travel route.

The benefits are obvious: it provides easy access to information, reinforces a sense of comfort and security, promotes customer loyalty and encourages customers to choose more sustainable modes of transport. With new technological tools like Chrono, public transit management become true mobility managers rather than mere bus, metro or commuter train service providers.

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